Questions, answered

Shipping is complimentary on every order, always, no minimum. Each piece is inspected by hand, placed in the signature box, and dispatched within 1 to 2 business days. Domestic orders typically arrive within 3 to 5 business days.

Yes, and shipping stays free. International delivery times vary by destination, and every parcel is sent discreetly packaged with no indication of the contents, so gifts stay surprises.

A tracking link is emailed the moment your order ships. If you cannot find it, check your spam folder, or reply to your order confirmation email and we will resend it.

You have 30 days from delivery to return any unworn piece in its original presentation box for a full refund. To begin, simply reply to your order confirmation email with your order number.

For hygiene, earrings can be returned only if the seal on their box is unbroken. Pieces showing wear cannot be accepted back.

Refunds are issued to the original payment method within 5 business days of the piece reaching us. You will hear from us the moment it is done.

We keep our craft deliberately narrow: natural freshwater and baroque pearls, zircon, moissanite, 999 fine silver, 925 sterling silver, and 14K gold-plated details over quality bases. Every product page lists the exact materials of that piece.

Fine and sterling silver can soften in tone over time; a quick pass with a silver cloth brings it back. Plated and gold-tone pieces keep their colour best when stored dry and kept away from salt water and perfume. Wiped after wear and kept in its box, your piece will stay bright for years.

Our 999 fine-silver posts are hypoallergenic and gentle enough to sleep in. If you have sensitive ears, look for pieces that list 999 fine silver or 925 sterling silver posts on the product page; the materials section tells you exactly what touches your skin.

Put your jewelry on last: perfume and hairspray first, pearls last. After wear, wipe gently with a soft cloth and store the piece dry in its box. That small ritual is most of what care means.

Better not. Water is kindest to solid silver and hardest on plated finishes, and salt water is unkind to everything, so remove your jewelry before swimming or showering to preserve the finish.

Most of our rings sit on adjustable open or elastic bands, so one size fits most hands, and bracelets on stretch cord slip on without a clasp. Exact sizing details are listed on each product page.

Each necklace is made to a set length chosen for its design; the details are listed on the product page. If you are deciding between two pieces, the photos on our models are the best guide to how each length sits.

It is a promise more than a name. The three letters stand for the person the piece is bought for. TFY. For you.

Yes. Every piece arrives in the signature box, inspected by hand and discreetly packaged with no indication of the contents. There is nothing to add unless you want to.

Yes. Our single charms and gem drops are sold one at a time in the DIY Studio, so you can add to a base you already own or build something entirely new. Every charm works with the others, and with the jewelry already in your box.